FAQ

Where can I buy Tucano Urbano products?

You can buy Tucano Urbano products online at www.tucanourbano.com. If you would like to address to our dealers, please see the section Store Locator to find your nearest dealer.

Where can I find a Tucano Urbano factory outlet?

You can buy Tucano Urbano products online at www.tucanourbano.com. If you would like to address to our dealers, please see the section Store Locator to find your nearest dealer. Tucano Urbano has no outlets.

Can I buy Tucano Urbano products online?

You can buy Tucano Urbano products online at www.tucanourbano.com. If you would like to address to our dealers, please see the section Store Locator on our website where you can find our dealers.

Does Tucano Urbano sell directly to end-users?

To purchase Tucano Urbano products, please visit our dealers either in person or online: please see the section Store Locator to find your nearest dealer. Tucano Urbano does not sell directly to end-users.

My Termoscud® air tube has deflated; the Termoscud®/Gaucho straps/hooks have torn. How can I replace it/them?

Spare parts for Termoscud®/Gaucho are available from our dealers (please go to Where to find our products on our website to find your nearest or an online dealer). Should you have difficulty, please send an email to: export@tucanourbano.com or call: +39 02 55305203.

What can I do if I cannot find answers to my questions?

Should you need more exhaustive information, please send an email to export@tucanourbano.com or call: +39 02 55305203.